The value of service robots from the hotel guest's perspective: A mixed-method approach

IY Lin, AS Mattila - International Journal of Hospitality Management, 2021 - Elsevier
Abstract Service robots (SR) are increasingly valued and embraced; they are here to stay.
Research on collaborative intelligence to better understand robotic-human partnerships is …

The Value of Service Robots from the Hotel Guest's Perspective: A Mixed-Method Approach

IY Lin, AS Mattila - International Journal of Hospitality Management, 2021 - pure.psu.edu
Abstract Service robots (SR) are increasingly valued and embraced; they are here to stay.
Research on collaborative intelligence to better understand robotic-human partnerships is …

The value of service robots from the hotel guest's perspective: a mixed-method approach.

IY Lin, AS Mattila - 2021 - cabidigitallibrary.org
Abstract Service robots (SR) are increasingly valued and embraced; they are here to stay.
Research on collaborative intelligence to better understand robotic-human partnerships is …