Fuzzy cognitive strategic maps in business process performance measurement

Expert Systems with Applications, 2013 - Elsevier
This paper elaborates on the application of Fuzzy Cognitive Maps (FCMs) in strategy maps
(SMs). The limitations of the Balanced Scorecards (BSCs) and SMs are first discussed and …

Fuzzy cognitive strategic maps in business process performance measurement

M Glykas - Expert Systems with Applications: An International …, 2013 - dl.acm.org
This paper elaborates on the application of Fuzzy Cognitive Maps (FCMs) in strategy maps
(SMs). The limitations of the Balanced Scorecards (BSCs) and SMs are first discussed and …

Fuzzy cognitive strategic maps in business process performance measurement

M Glykas - Expert Systems With Applications, 2013 - infona.pl
This paper elaborates on the application of Fuzzy Cognitive Maps (FCMs) in strategy maps
(SMs). The limitations of the Balanced Scorecards (BSCs) and SMs are first discussed and …

[PDF][PDF] Fuzzy cognitive strategic maps in business process performance measurement

M Glykas - Expert Systems with Applications, 2013 - researchgate.net
abstract This paper elaborates on the application of Fuzzy Cognitive Maps (FCMs) in
strategy maps (SMs). The limitations of the Balanced Scorecards (BSCs) and SMs are first …

[引用][C] Fuzzy cognitive strategic maps in business process performance measurement

M GLYKAS - Expert systems with applications, 2013 - pascal-francis.inist.fr
Fuzzy cognitive strategic maps in business process performance measurement CNRS Inist
Pascal-Francis CNRS Pascal and Francis Bibliographic Databases Simple search Advanced …

[PDF][PDF] Fuzzy cognitive strategic maps in business process performance measurement

M Glykas - Expert Systems with Applications, 2013 - academia.edu
abstract This paper elaborates on the application of Fuzzy Cognitive Maps (FCMs) in
strategy maps (SMs). The limitations of the Balanced Scorecards (BSCs) and SMs are first …

Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement

M Glykas - Business Process Management, 2013 - Springer
This paper describes a methodology for the development of a Proactive Balanced Scorecard
(PBSCM). The Balanced Scorecard is one of the most popular approaches developed in the …

Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement

M Glykas - Business Process Management: Theory and …, 2012 - books.google.com
This paper describes a methodology for the development of a Proactive Balanced Scorecard
(PBSCM). The Balanced Scorecard is one of the most popular approaches developed in the …

Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement

M Glykas - Business Process Management: Theory and …, 2013 - Springer
This paper describes a methodology for the development of a Proactive Balanced Scorecard
(PBSCM). The Balanced Scorecard is one of the most popular approaches developed in the …

Fuzzy Cognitive Strategic Maps in Business Process Performance Measurement

M Glykas - Springer
This paper describes a methodology for the development of a Proactive Balanced Scorecard
(PBSCM). The Balanced Scorecard is one of the most popular approaches developed in the …