An examination of the relationship between service quality, customer satisfaction, and store loyalty
E Sivadas, JL Baker‐Prewitt - International Journal of Retail & …, 2000 - emerald.com
Using a national random telephone survey of 542 shoppers, examines the relationship
between service quality, customer satisfaction, and store loyalty within the retail department …
between service quality, customer satisfaction, and store loyalty within the retail department …
An examination of the relationship between service quality, customer satisfaction, and store loyalty
E Sivadas, JL Baker‐Prewitt - International Journal of Retail & …, 2000 - cir.nii.ac.jp
抄録< jats: p> Using a national random telephone survey of 542 shoppers, examines the
relationship between service quality, customer satisfaction, and store loyalty within the retail …
relationship between service quality, customer satisfaction, and store loyalty within the retail …
An examination of the relationship between service quality, customer satisfaction, and store loyalty
S Eugene, L Jamie - International Journal of Retail & Distribution …, 2000 - elibrary.ru
Using a national random telephone survey of 542 shoppers, examines the relationship
between service quality, customer satisfaction, and store loyalty within the retail department …
between service quality, customer satisfaction, and store loyalty within the retail department …
An examination of the relationship between service quality, customer satisfaction, and store loyalty
E Sivadas, JL Baker‐Prewitt - International Journal of Retail & …, 2000 - emerald.com
Using a national random telephone survey of 542 shoppers, examines the relationship
between service quality, customer satisfaction, and store loyalty within the retail department …
between service quality, customer satisfaction, and store loyalty within the retail department …
An examination of the relationship between service quality, customer satisfaction, and store loyalty
E Sivadas, JL Baker-Prewitt - International Journal of Retail & …, 2000 - ingentaconnect.com
Using a national random telephone survey of 542 shoppers, examines the relationship
between service quality, customer satisfaction, and store loyalty within the retail department …
between service quality, customer satisfaction, and store loyalty within the retail department …
[引用][C] AN EXAMINATION OF THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND STORE LOYALTY
E SIVADAS, PJL BAKER - 2000 - sid.ir
[引用][C] AN EXAMINATION OF THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND STORE LOYALTY
E SIVADAS, PJL BAKER - 2000 - sid.ir