Loyalty formation and its impact on financial performance of Islamic banks–evidence from Indonesia

A Fusva, D Dean, D Suhartanto, ME Syarief… - Journal of Islamic …, 2020 - emerald.com
Purpose This paper aims to examine loyalty formation, including service quality, perceived
value, image and satisfaction as determinants, and their effect on the financial performance …

[引用][C] Loyalty formation and its impact on financial performance of Islamic banks–evidence from Indonesia

A Fusva, D Dean, D Suhartanto… - Journal of Islamic …, 2020 - ingentaconnect.com
Purpose This paper aims to examine loyalty formation, including service quality, perceived
value, image and satisfaction as determinants, and their effect on the financial performance …

Loyalty formation and its impact on financial performance of Islamic banks–evidence from Indonesia

A Fusva, D Dean, D Suhartanto, ME Syarief, AZ Arifin… - 2020 - researcharchive.lincoln.ac.nz
Purpose–This paper aims to examine loyalty formation, including service quality, perceived
value, image and satisfaction as determinants, and their effect on the financial performance …

Loyalty formation and its impact on financial performance of Islamic banks–evidence from Indonesia

A Fusva, D Dean, D Suhartanto, ME Syarief, AZ Arifin… - 2020 - researcharchive.lincoln.ac.nz
Purpose–This paper aims to examine loyalty formation, including service quality, perceived
value, image and satisfaction as determinants, and their effect on the financial performance …