Artificially intelligent device use in service delivery: A systematic review, synthesis, and research agenda

OH Chi, G Denton, D Gursoy - Journal of Hospitality Marketing & …, 2020 - Taylor & Francis
This study undertakes a systematic review of Artificial Intelligence and its applications to
service encounters and the hospitality industry by reviewing publications that (1) mainly …
被引用次数：223 相关文章
[PDF] researchgate.net

[PDF][PDF] Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda

OH Chi, G Denton, D Gursoy - 2020 - researchgate.net
This study undertakes a systematic review of Artificial Intelligence and its applications to
service encounters and the hospitality industry by reviewing publications that (1) mainly …

Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda.

OH Chi, G Denton, D Gursoy - 2020 - cabidigitallibrary.org
This study undertakes a systematic review of Artificial Intelligence and its applications to
service encounters and the hospitality industry by reviewing publications that (1) mainly …