Engaged to a robot? The role of AI in service

MH Huang, RT Rust - Journal of Service Research, 2021 - journals.sagepub.com
This article develops a strategic framework for using artificial intelligence (AI) to engage
customers for different service benefits. This framework lays out guidelines of how to use …

Engaged to a Robot? The Role of AI in Service.

MH Huang, RT Rust - Journal of Service Research, 2021 - search.ebscohost.com
This article develops a strategic framework for using artificial intelligence (AI) to engage
customers for different service benefits. This framework lays out guidelines of how to use …

[PDF][PDF] Engaged to a Robot? The Role of AI in Service

MH Huang, RT Rust - Journal of Service Research, 2021 - mycourses.aalto.fi
This article develops a strategic framework for using artificial intelligence (AI) to engage
customers for different service benefits. This framework lays out guidelines of how to use …

Engaged to a Robot? The Role of AI in Service

MH Huang, RT Rust - Journal of Service Research, 2020 - cir.nii.ac.jp
抄録< jats: p> This article develops a strategic framework for using artificial intelligence (AI)
to engage customers for different service benefits. This framework lays out guidelines of how …