The effect of mobile service quality dimensions on customer satisfaction

A Özer, MT Argan, M Argan - Procedia-Social and Behavioral Sciences, 2013 - Elsevier
Abstract Information technology (IT) has an increasing importance and development in
business life. Importance of IT arises because the businesses have tendencies to reach their …

The effect of mobile service quality dimensions on customer satisfaction

A ÖZER, M TOKAY ARGAN, M Argan - avesis.anadolu.edu.tr
Information technology (IT) has an increasing importance and development in business life.
Importance of IT arises because the businesses have tendencies to reach their customers …