Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia

S Moghavvemi, ST Lee, SP Lee - International journal of bank …, 2018 - emerald.com
Purpose Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …
被引用次数：150 相关文章
[PDF] researchgate.net

[PDF][PDF] Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia Sedigheh Moghavvemi, Su …

S Moghavvemi, ST Lee, SP Lee - researchgate.net
Purpose–Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …

Perceived Overall Service Quality and Customer Satisfaction: A Comparative Analysis Between Local and Foreign Banks in Malaysia

S Moghavvemi, TS Lee, LS Peng - 2018 - papers.ssrn.com
Purpose: Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …
[PDF] academia.edu

[PDF][PDF] Sedigheh Moghavvemi, Su Teng Lee, Siew Peng Lee

S Moghavvemi, ST Lee, SP Lee - academia.edu
Purpose–Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …

Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia

S Moghavvemi, ST Lee, SP Lee - International Journal of Bank …, 2018 - eprints.um.edu.my
Purpose: Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …

Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia

S Moghavvemi, ST Lee, SP Lee - The International Journal of …, 2018 - ingentaconnect.com
Purpose Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …

Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia

S Moghavvemi, ST Lee, SP Lee - International Journal of Bank …, 2018 - eprints.um.edu.my
Purpose: Foreign and local banks in Malaysia are competing in terms of skilled staff,
innovative products and services, rendering quality services and customer satisfaction. The …