Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
U Lenka, D Suar… - The Journal of …, 2009 - journals.sagepub.com
This article examines whether service quality of Indian commercial banks increases
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
Service Quality, Customer Satisfaction, and Customer Loyalty in Indian Commercial Banks
U Lenka, D Suar, PKJ Mohapatra - 2009 - library.ediindia.ac.in
This article examines whether service quality of Indian commercial banks increases
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
Service Quality, Customer Satisfaction, and Customer Loyalty in Indian Commercial Banks
U Lenka, D Suar… - … of Entrepreneurship and …, 2009 - econpapers.repec.org
This article examines whether service quality of Indian commercial banks increases
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
[引用][C] SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY IN INDIAN COMMERCIAL BANK
U LENKA, D SUAR, PKJ MOHAPATRA - 2009 - sid.ir
Service Quality, Customer Satisfaction, and Customer Loyalty in Indian Commercial Banks
U Lenka, D Suar, PKJ Mohapatra - Journal of Entrepreneurship and …, 2009 - ideas.repec.org
This article examines whether service quality of Indian commercial banks increases
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
customer satisfaction that fosters customer loyalty. Data were collected from 350 valued …
[引用][C] SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY IN INDIAN COMMERCIAL BANK
U LENKA, D SUAR, PKJ MOHAPATRA - 2009 - sid.ir