Service Quality of Casinos in Macau: From the Mainland Chinese Perspective: 从中国大陆旅客观点看澳门赌场的服务质素

A Lo, H Tsai, C Cheung - Journal of China Tourism Research, 2013 - Taylor & Francis
有关赌场服务质素的顾客感知以及顾客重复到访因素的研究主要来自于西方国家。
近年亚洲的娱乐博彩业有显著增长, 澳门的博彩收益更超过了美国拉斯维加斯赌场 …

Service quality of casinos in Macau: from the Mainland Chinese perspective.

A Lo, H Tsai, C Cheung - 2013 - cabidigitallibrary.org
A majority of earlier studies on customers' perception of casino service quality and
customers' repeat visitation factors were mainly conducted in Western countries. With …

[PDF][PDF] Service Quality of Casinos in Macau: From the Mainland Chinese Perspective

从中国大陆旅客观点看澳门赌场的服务质 … - Journal of China Tourism …, 2013 - academia.edu
A majority of earlier studies on customers' perception of casino service quality and
customers' repeat visitation factors were mainly conducted in Western countries. With …

Service Quality of Casinos in Macau: From the Mainland Chinese Perspective

SYA Lo, MC Tsai, YY Cheung - Journal of China Tourism …, 2013 - research.polyu.edu.hk
A majority of earlier studies on customers' perception of casino service quality and
customers' repeat visitation factors were mainly conducted in Western countries. With …