Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan… - International Journal of …, 2022 - emerald.com
Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …
被引用次数：130 相关文章
[PDF] arvidhoffmann.nl

[PDF][PDF] Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan, E Pala - Marketing, 2022 - arvidhoffmann.nl
Purpose–The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …

Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan… - … International Journal of …, 2022 - ingentaconnect.com
PurposeThe objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …
[PDF] arvidhoffmann.nl

[PDF][PDF] Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research

JK Hentzen, A Hoffmann, R Dolan, E Pala - Marketing, 2022 - arvidhoffmann.nl
Purpose–The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …