Managing service expectations in online markets: A signaling theory of e-tailer pricing and empirical tests
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
[PDF][PDF] Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - 2008 - Citeseer
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - Journal of Retailing, 2010 - infona.pl
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - Journal of Retailing, 2010 - ideas.repec.org
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing service expectations in online markets: A signaling theory of e-tailer pricing and empirical tests.
D Mitra, S Fay - Journal of Retailing, 2010 - psycnet.apa.org
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - Journal of Retailing, 2010 - econpapers.repec.org
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - Journal of Retailing, 2010 - search.proquest.com
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
[PDF][PDF] Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - 2008 - academia.edu
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
[PDF][PDF] Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - 2008 - plaza.ufl.edu
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …
Managing Service Expectations in Online Markets: A Signaling Theory of E-tailer Pricing and Empirical Tests
D Mitra, S Fay - Journal of Retailing, 2010 - experts.syr.edu
Expectations play a significant role in determining customer perceptions and satisfaction.
Accordingly, retailers seek to manage customers' service expectations. However, the …
Accordingly, retailers seek to manage customers' service expectations. However, the …