[PDF][PDF] Impact of CRM factors on customer satisfaction and loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - pdfs.semanticscholar.org
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …

[PDF][PDF] Impact of CRM Factors on Customer Satisfaction and Loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - researchgate.net
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …

[PDF][PDF] Impact of CRM Factors on Customer Satisfaction and Loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - pdfs.semanticscholar.org
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …

[PDF][PDF] Impact of CRM Factors on Customer Satisfaction and Loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - academia.edu
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …

[PDF][PDF] Impact of CRM Factors on Customer Satisfaction and Loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - Citeseer
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …

[PDF][PDF] Impact of CRM Factors on Customer Satisfaction and Loyalty

CS Long, R Khalafinezhad, WKW Ismail… - Asian Social …, 2013 - academia.edu
This paper examined the impact of customer relationship management (CRM) elements on
customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed …