Managing the Service in a Small Hotel by Self-Service Technology Adoption: The Customer Perspective From Thailand

K Kankaew, T Suksutdhi, T Komolvanij… - … and Creativity in the …, 2023 - igi-global.com
Modern technology is creating customer experience. Its algorithm could remember, predict,
and provide customized needs of customers. The self-service technology (SST) is a service …

Managing the Service in a Small Hotel by Self-Service Technology Adoption

K Kankaew, T Suksutdhi, T Komolvanij… - … and Creativity in the …, 2023 - books.google.com
The advancement of technology goes swiftly and was employed in all business sectors for
creating customer experiences. Further, the algorithm of technology could remember …