The impact of service quality, customer satisfaction and loyalty programs on customer's loyalty: an evidence from telecommunication sector

RI Sabir, M Irfan, MA Sarwar, B Sarwar… - Journal of Asian …, 2013 - ideas.repec.org
All well reputed organizations know that the key to success lies in their customers. Hence in
today's world, the companies who do not provide value to their customers bring an …

The Impact of Service Quality, Customer Satisfaction and Loyalty Programs on Customer's Loyalty: An Evidence from Telecommunication Sector

RI Sabir, M Irfan, MA Sarwar… - Journal of Asian …, 2013 - econpapers.repec.org
All well reputed organizations know that the key to success lies in their customers. Hence in
today's world, the companies who do not provide value to their customers bring an …