Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber… - Journal of Service …, 2018 - emerald.com
Purpose The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …
被引用次数：1789 相关文章
[PDF] core.ac.uk

[PDF][PDF] Brave new world: service robots in the frontline Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch

A Martins - Journal of Service Management, 2018 - core.ac.uk
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber… - Journal of Service …, 2018 - cir.nii.ac.jp
抄録< jats: sec>< jats: title content-type=" abstract-subheading"> Purpose</jats: title>< jats:
p> The service sector is at an inflection point with regard to productivity gains and service …
[PDF] nus.edu.sg

[PDF][PDF] Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber, VN Lu… - scholarbank.nus.edu.sg
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz… - Journal of Service …, 2018 - ingentaconnect.com
Purpose The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …
[PDF] academia.edu

[PDF][PDF] Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber… - Journal of Service …, 2018 - academia.edu
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz… - Journal of Service …, 2018 - harisportal.hanken.fi
Purpose: The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …
[PDF] rwth-aachen.de

[PDF][PDF] Brave new world: service robots in the frontline Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch

A Martins - Journal of Service Management, 2018 - publications.rwth-aachen.de
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …
[PDF] archive.org

[PDF][PDF] Brave new world: service robots in the frontline Jochen Wirtz, Paul G. Patterson, Werner H. Kunz, Thorsten Gruber, Vinh Nhat Lu, Stefanie Paluch

A Martins - Journal of Service Management, 2018 - scholar.archive.org
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …
[PDF] lboro.ac.uk

[PDF][PDF] Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber, VN Lu… - repository.lboro.ac.uk
Purpose–The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …