Domo arigato Mr. Roboto: Emergence of automated social presence in organizational frontlines and customers' service experiences

J Van Doorn, M Mende, SM Noble… - Journal of service …, 2017 - journals.sagepub.com
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …
被引用次数：1155 相关文章

Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2017 - research.rug.nl
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …
[PDF] academia.edu

[PDF][PDF] Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble, J Hulland… - Journal of Service …, 2017 - academia.edu
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Domo Arigato Mr. Roboto

J van Doorn, M Mende, SM Noble, J Hulland… - Journal of Service …, 2016 - cir.nii.ac.jp
抄録< jats: p> Technology is rapidly changing the nature of service, customers' service
frontline experiences, and customers' relationships with service providers. Based on the …

Domo arigato mr. Roboto: Emergence of automated social presence in organizational frontlines and customers' service experiences.

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2017 - psycnet.apa.org
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble, J Hulland… - Journal of Service …, 2017 - pure.psu.edu
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …
[PDF] dhruvgrewal.com

[PDF][PDF] Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2017 - dhruvgrewal.com
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Domo Arigato Mr. Roboto.

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2017 - search.ebscohost.com
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …

Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2017 - asu.elsevierpure.com
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …
[PDF] researchgate.net

[PDF][PDF] Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences

J van Doorn, M Mende, SM Noble… - Journal of Service …, 2016 - researchgate.net
Technology is rapidly changing the nature of service, customers' service frontline
experiences, and customers' relationships with service providers. Based on the prediction …