Interpersonal process of emotional labor: The role of negative and positive customer treatment
Emotional labor refers to the process of regulating both feelings and expressions in
response to the display rules for promoting organizational goals. Existing literature has …
response to the display rules for promoting organizational goals. Existing literature has …
[PDF][PDF] Interpersonal process of emotional labor: The role of negative and positive customer treatment
Y Zhan, M Wang, J Shi - Personnel Psychology, 2016 - drive.google.com
Emotional labor refers to the process of regulating both feelings and expressions in
response to the display rules for promoting organizational goals. Existing literature has …
response to the display rules for promoting organizational goals. Existing literature has …
Interpersonal process of emotional labor: The role of negative and positive customer treatment.
Y Zhan, M Wang, J Shi - Personnel Psychology, 2016 - psycnet.apa.org
Emotional labor refers to the process of regulating both feelings and expressions in
response to the display rules for promoting organizational goals. Existing literature has …
response to the display rules for promoting organizational goals. Existing literature has …
Interpersonal process of emotional labor:: The role of negative and positive customer treatment
Y Zhang, M Wang, J Shi - Personnel Psychology, 2016 - dialnet.unirioja.es
Emotional labor refers to the process of regulating both feelings and expressions in
response to the display rules for promoting organizational goals. Existing literature has …
response to the display rules for promoting organizational goals. Existing literature has …
Interpersonal Process of Emotional Labor: The Role of Negative and Positive Customer Treatment.
Y Zhan, M Wang, J Shi - Personnel Psychology, 2016 - search.ebscohost.com
Emotional labor refers to the process of regulating both feelings and expressions in
response to the display rules for promoting organizational goals. Existing literature has …
response to the display rules for promoting organizational goals. Existing literature has …
Interpersonal Process of Emotional Labor: The Role of Negative and Positive Customer Treatment
Y Zhan, M Wang, J Shi - Personnel Psychology, 2015 - cir.nii.ac.jp
抄録< jats: p> Emotional labor refers to the process of regulating both feelings and
expressions in response to the display rules for promoting organizational goals. Existing …
expressions in response to the display rules for promoting organizational goals. Existing …