[引用][C] Implementing AI in banking customer service: A review of current trends and future applications
LD Oyeniyi, CE Ugochukwu… - International …, 2024 - International Journal of Science and …
[PDF][PDF] Implementing AI in banking customer service: A review of current trends and future applications
LD Oyeniyi, CE Ugochukwu, NZ Mhlongo - 2024 - pdfs.semanticscholar.org
In the dynamic realm of banking, the advent of Artificial Intelligence (AI) has catalyzed a
transformative shift, redefining the paradigms of customer service and operational efficiency …
transformative shift, redefining the paradigms of customer service and operational efficiency …