Getting work done: evaluating the potential of crowdsourcing as a model for business process outsourcing service delivery

LB Erickson, EM Trauth - Proceedings of the 2013 annual conference on …, 2013 - dl.acm.org
Crowdsourcing is the use of large groups of individuals to perform tasks traditionally
performed by employees or designated agents. For business process outsourcing (BPO) …

Getting work done: Evaluating the potential of crowdsourcing as a model for business process outsourcing service delivery

LB Erickson, EM Trauth - 2013 ACM Conference on Computers and …, 2013 - pure.psu.edu
Crowdsourcing is the use of large groups of individuals to perform tasks traditionally
performed by employees or designated agents. For business process outsourcing (BPO) …