Social media responses and brand personality in product and moral harm crises: why waste a good crisis?

J Nadeau, R Rutter, F Lettice - Journal of Marketing Management, 2020 - Taylor & Francis
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brand's communication around the crisis by utilising balance theory …

[PDF][PDF] Social media responses and brand personality in product and moral harm crises: why waste a good crisis?

J Nadeau, R Rutter, F Lettice - 2020 - researchgate.net
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brandLs communication around the crisis by utilising balance theory …

Social media responses and brand personality in product and moral harm crises: Why waste a good crisis?

J Nadeau, R Rutter, F Lettice - Journal of Marketing …, 2020 - research-portal.uea.ac.uk
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brand's communication around the crisis by utilising balance theory …

Social media responses and brand personality in product and moral harm crises: Why waste a good crisis?

J Nadeau, R Rutter, F Lettice - Journal of Marketing …, 2020 - ueaeprints.uea.ac.uk
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brand's communication around the crisis by utilising balance theory …

[PDF][PDF] Social media responses and brand personality in product and moral harm crises: why waste a good crisis?

J Nadeau, R Rutter, F Lettice - 2020 - richierutter.com
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brandLs communication around the crisis by utilising balance theory …

Social Media Responses and Brand Personality in Product and Moral Harm Crises: Why Waste a Good Crisis?

MABIN ALIAS, DRMBINA LASI - academia.edu
The purpose of this study is to understand the process of attitudinal changes towards a
brand in crisis and the brand's communication around the crisis by utilizing balance theory …

[PDF][PDF] Social media responses and brand personality in product and moral harm crises: why waste a good crisis?

J Nadeau, R Rutter, F Lettice - 2020 - researchgate.net
The purpose of this research is to understand the process of attitudinal changes towards a
brand in crisis and the brandLs communication around the crisis by utilising balance theory …