Reducing deviant consumer behaviour with service robot guardians

P Dootson, DA Greer, K Letheren… - Journal of Services …, 2022 - emerald.com
Purpose The purpose of this research is to understand whether service robots can
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …
被引用次数：17 相关文章

[引用][C] Reducing deviant consumer behaviour with service robot guardians

P Dootson, DA Greer, K Letheren… - Journal of Services …, 2022 - ingentaconnect.com
Purpose The purpose of this research is to understand whether service robots can
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …

Reducing deviant consumer behaviour with service robot guardians

P Dootson, DA Greer, K Letheren… - Journal of Services …, 2023 - eprints.qut.edu.au
Purpose–Can service robots safeguard servicescapes from deviant consumer behaviour?
Using Routine Activity Theory, this research examines whether increasing the perceived …

Reducing deviant consumer behaviour with service robot guardians

P Dootson, D Greer, K Letheren… - Journal of Services …, 2023 - orca.cardiff.ac.uk
Purpose The purpose of this research is to understand whether service robots can
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …

Reducing deviant consumer behaviour with service robot guardians

P Dootson, DA Greer, K Letheren… - Journal of Services …, 2023 - emerald.com
Purpose The purpose of this research is to understand whether service robots can
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …