Linking motivation, emotional labor, and service performance from a self-determination perspective

WM Hur, Y Shin, TW Moon - Journal of Service Research, 2022 - journals.sagepub.com
Drawing on self-determination theory, which suggests that individuals' autonomous and
controlled motivations determine their behavior and performance, our research examined …

Linking Motivation, Emotional Labor, and Service Performance From a Self-Determination Perspective.

WM Hur, Y Shin, TW Moon - Journal of Service Research, 2022 - search.ebscohost.com
Drawing on self-determination theory, which suggests that individuals' autonomous and
controlled motivations determine their behavior and performance, our research examined …

Linking Motivation, Emotional Labor, and Service Performance From a Self-Determination Perspective

WM Hur, Y Shin, TW Moon - 2022 - scholarworks.bwise.kr
Drawing on self-determination theory, which suggests that individuals' autonomous and
controlled motivations determine their behavior and performance, our research examined …

Linking motivation, emotional labor, and service performance from a self-determination perspective

WM Hur, Y Shin, TW Moon - JOURNAL OF SERVICE …, 2020 - repository.hanyang.ac.kr
Drawing on self-determination theory, which suggests that individuals' autonomous and
controlled motivations determine their behavior and performance, our research examined …

Linking Motivation, Emotional Labor, and Service Performance From a Self-Determination Perspective

WM Hur, Y Shin, TW Moon - Journal of Service Research, 2022 - inha.elsevierpure.com
Drawing on self-determination theory, which suggests that individuals' autonomous and
controlled motivations determine their behavior and performance, our research examined …