Customer service work, emotional labour and performance

S Deery - Managing Human Resources. Personnel Management … - books.google.com
Most British workers are employed in the service sector. Many are located in jobs that
require them to interact directly with customers or clients. Whether they are nurses, financial …

[引用][C] Customer service work, emotional labour and performance.

S Deery - Managing Human Resources: Personnel Management …, 2005 - kclpure.kcl.ac.uk
Customer service work, emotional labour and performance. — King's College London Skip to
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[引用][C] Customer service work, emotional labour and performance.

S Deery - kclpure.kcl.ac.uk
Customer service work, emotional labour and performance. – Research output — King's
College London Skip to main navigation Skip to search Skip to main content King's College …