[HTML][HTML] Artificial intelligence-driven customer experience: Overcoming the challenges

R Chaturvedi, S Verma - California Management Review Insights, 2022 - cmr.berkeley.edu
Entering the fourth industrial revolution, companies invest more in new, emerging, AI-based
technologies. How can these technologies enhance the customer experience and can …

[PDF][PDF] Artificial Intelligence-Driven Customer Experience: Overcoming The Challenges

R Chaturvedi, S Verma - researchgate.net
Entering the fourth industrial revolution, companies invest more in new, emerging, AI-based
technologies. How can these technologies enhance the customer experience and can …