The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

C Prentice, S Dominique Lopes… - Journal of Hospitality …, 2020 - Taylor & Francis
The study discusses artificial intelligence (AI)–powered applications as a commercial
service with a focus on the hotel industry. This research is approached from the customers' …
被引用次数：324 相关文章

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty.

C Prentice, SD Lopes, X Wang - 2020 - cabidigitallibrary.org
The study discusses artificial intelligence (AI)-powered applications as a commercial service
with a focus on the hotel industry. This research is approached from the customers' …

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

C Prentice, SD Lopes, X Wang - Journal of …, 2020 - researchportal.murdoch.edu.au
The study discusses artificial intelligence (AI)–powered applications as a commercial
service with a focus on the hotel industry. This research is approached from the customers' …

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

D Lopes - Journal of Hospitality Marketing & Management, 2020 - ingentaconnect.com
The study discusses artificial intelligence (AI)–powered applications as a commercial
service with a focus on the hotel industry. This research is approached from the customers' …

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

C Prentice, SD Lopes, X Wang - Journal of Hospitality …, 2020 - research.usq.edu.au
The study discusses artificial intelligence (AI)–powered applications as a commercial
service with a focus on the hotel industry. This research is approached from the customers' …