The classification and importance of E‐S‐Qual quality attributes: an evaluation of online shoppers

S Duman Kurt, B Atrek - Managing Service Quality: An International …, 2012 - emerald.com
Purpose–The purpose of this study is to classify and assess the importance levels of the
quality attributes of E‐S‐QUAL measurement scale, aiming to focus on the most important …

[PDF][PDF] Emerald Article: The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

SD Kurt, B Atrek - Managing Service Quality, 2012 - researchgate.net
Purpose–The purpose of this study is to classify and assess the importance levels of the
quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …

The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

S Duman Kurt, B Atrek - MANAGING SERVICE QUALITY, 2012 - avesis.deu.edu.tr
The classification and importance of ES-Qual quality attributes: an evaluation of online
shoppers | AVESİS Dokuz Eylül Üniversitesi Akademik Veri Yönetim Sistemi Araştırmacı Girişi …

The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

SD Kurt, B Atrek - Managing Service Quality, 2012 - ingentaconnect.com
Purpose‐The purpose of this study is to classify and assess the importance levels of the
quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …

[PDF][PDF] Emerald Article: The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

SD Kurt, B Atrek - Managing Service Quality, 2012 - academia.edu
Purpose–The purpose of this study is to classify and assess the importance levels of the
quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …

[PDF][PDF] Emerald Article: The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

SD Kurt, B Atrek - Managing Service Quality, 2012 - researchgate.net
Purpose–The purpose of this study is to classify and assess the importance levels of the
quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …

[引用][C] The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers

SD Kurt, B Atrek - Journal of Service Theory and …, 2012 - Emerald Group Publishing, Limited