SD Kurt, B Atrek - Managing Service Quality, 2012 - researchgate.net
Purpose–The purpose of this study is to classify and assess the importance levels of the quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …
S Duman Kurt, B Atrek - MANAGING SERVICE QUALITY, 2012 - avesis.deu.edu.tr
The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers | AVESİS Dokuz Eylül Üniversitesi Akademik Veri Yönetim Sistemi Araştırmacı Girişi …
SD Kurt, B Atrek - Managing Service Quality, 2012 - ingentaconnect.com
Purpose‐The purpose of this study is to classify and assess the importance levels of the quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …
SD Kurt, B Atrek - Managing Service Quality, 2012 - academia.edu
Purpose–The purpose of this study is to classify and assess the importance levels of the quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …
SD Kurt, B Atrek - Managing Service Quality, 2012 - researchgate.net
Purpose–The purpose of this study is to classify and assess the importance levels of the quality attributes of ES-QUAL measurement scale, aiming to focus on the most important …
[引用][C]The classification and importance of ES-Qual quality attributes: an evaluation of online shoppers
SD Kurt, B Atrek - Journal of Service Theory and …, 2012 - Emerald Group Publishing, Limited