Service research priorities: managing and delivering service in turbulent times

AL Ostrom, JM Field, D Fotheringham… - Journal of Service …, 2021 - journals.sagepub.com
Transformative changes in the societal and service context call out for the service discipline
to develop a coherent set of priorities for research and practice. To this end, we utilized …
被引用次数：229 相关文章

[引用][C] Service research priorities: managing and delivering service in turbulent times

AL Ostrom, JM Field, D Fotheringham… - Journal of Service …, 2021 - espace.library.uq.edu.au
Transformative changes in the societal and service context call out for the service discipline
to develop a coherent set of priorities for research and practice. To this end, we utilized …

Service Research Priorities: Managing and Delivering Service in Turbulent Times

AL Ostrom, JM Field, D Fotheringham… - Journal of Service …, 2021 - asu.elsevierpure.com
Transformative changes in the societal and service context call out for the service discipline
to develop a coherent set of priorities for research and practice. To this end, we utilized …

Service Research Priorities: Managing and Delivering Service in Turbulent Times.

AL Ostrom, JM Field, D Fotheringham… - Journal of Service …, 2021 - search.ebscohost.com
Transformative changes in the societal and service context call out for the service discipline
to develop a coherent set of priorities for research and practice. To this end, we utilized …
[PDF] researchgate.net

[PDF][PDF] Service Research Priorities: Managing and Delivering Service in Turbulent Times

AL Ostrom, JM Field, D Fotheringham… - Journal of Service …, 2021 - researchgate.net
Transformative changes in the societal and service context call out for the service discipline
to develop a coherent set of priorities for research and practice. To this end, we utilized …