Detecting and prioritizing product defects using social media data and the two-phased QFD method

L Zheng, Z He, S He - Computers & Industrial Engineering, 2023 - Elsevier
Recently, social media data have been leveraged for product defect discovery. But the
considerable number of defects reflected via social media inhibits manufacturers from …

Detecting and prioritizing product defects using social media data and the two-phased QFD method

L Zheng, Z He, S He - 2023 - dl.acm.org
Recently, social media data have been leveraged for product defect discovery. But the
considerable number of defects reflected via social media inhibits manufacturers from …