AR Rostami, C Valmohammadi… - Industrial and …, 2014 - ingentaconnect.com
Purpose‐The purpose of this paper is to study the relationship between customer relationship management (CRM) system and customer satisfaction in branches of Ghavamin …
A Rezghi Rostami, C Valmohammadi… - Industrial and …, 2014 - emerald.com
Purpose–The purpose of this paper is to study the relationship between customer relationship management (CRM) system and customer satisfaction in branches of Ghavamin …