The relationship between customer satisfaction and customer relationship management system; a case study of Ghavamin Bank

AR Rostami, C Valmohammadi… - … and Commercial Training, 2014 - emerald.com
The relationship between customer satisfaction and customer relationship management system;
a case study of Ghavamin Bank | Emerald Insight Books and journals Case studies Expert …

The relationship between customer satisfaction and customer relationship management system; a case study of Ghavamin Bank

AR Rostami, C Valmohammadi… - Industrial and …, 2014 - ingentaconnect.com
Purpose‐The purpose of this paper is to study the relationship between customer
relationship management (CRM) system and customer satisfaction in branches of Ghavamin …

The relationship between customer satisfaction and customer relationship management system; a case study of Ghavamin Bank

A Rezghi Rostami, C Valmohammadi… - Industrial and …, 2014 - emerald.com
Purpose–The purpose of this paper is to study the relationship between customer
relationship management (CRM) system and customer satisfaction in branches of Ghavamin …