A conceptual examination of the causal sequences of emotional labor, emotional dissonance, and emotional exhaustion: The argument for the role of contextual and …

CEJ Härtel, ACF Hsu, MV Boyle - Managing emotions in the …, 2016 - taylorfrancis.com
In response to the increasing interest regarding the emotional consequences facing service
providers who perform emotional labor as part of their service roles, this chapter provides a …
被引用次数：85 相关文章

[引用][C] A conceptual examination of the causal sequences of emotional labor, emotional dissonance and emotional exhaustion: The argument for the role of contextual …

CEJ Härtel, ACF Hsu, MV Boyle - 2002 - espace.library.uq.edu.au
In response to the increasing interest regarding the emotional consequences facing service
providers who perform emotional labor as part of their service roles, this chapter provides a …

A CONCEPTUAL EXAMINATION OF THE CAUSAL SEQUENCES OF EMOTIONAL LABOR, EMOTIONAL DISSONANCE, AND EMOTIONAL EXHAUSTION

CEJ Härtel, ACF Hsu, MV Boyle - Managing Emotions in the …, 2016 - books.google.com
In response to the increasing interest regarding the emotional consequences facing service
providers who perform emotional labor as part of their service roles, this chapter provides a …

[引用][C] A conceptual examination of the causal sequences of emotional labor, emotional dissonance, and emotional exhaustion: The argument for the role of contextual …

CEJ Hartel, A Hsu, MV Boyle - Managing emotions in the …, 2002 - research.monash.edu
A conceptual examination of the causal sequences of emotional labor, emotional
dissonance, and emotional exhaustion: The argument for the role of contextual and provider …

A CONCEPTUAL EXAMINATION OF THE CAUSAL SEQUENCES OF EMOTIONAL LABOR, EMOTIONAL DISSONANCE, AND EMOTIONAL EXHAUSTION

CEJ Härtel, ACF Hsu, MV Boyle - Managing Emotions in the …, 2002 - books.google.com
In response to the increasing interest regarding the emotional consequences facing service
providers who perform emotional labor as part of their service roles, this chapter provides a …

[引用][C] A conceptual examination of the causal sequences of emotional labor, emotional dissonance, and emotional exhaustion: The argument for the role of contextual …

CEJ Hartel, ACF Hsu, MV Boyle - Managing Emotions in …, 2002 - espace.library.uq.edu.au
In response to the increasing interest regarding the emotional consequences facing service
providers who perform emotional labor as part of their service roles, this chapter provides a …