Designing e-government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of operations management, 2012 - Elsevier
Advances in Internet technologies have led to the popularity of technology-based self-
services, with the design of such services becoming increasingly important. Using …
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Designing e-government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations Management, 2012 - infona.pl
Advances in Internet technologies have led to the popularity of technology-based self-
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Designing e-government services: key service attributes and citizen preference structures

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Designing e-government services: Key service attributes and citizens' preference structures

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Abstract Abstract: Advances in Internet technologies have led to the popularity of technology-
based self-services, with the design of such services becoming increasingly important …

Designing e‐government services:: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations …, 2011 - dl.acm.org
Advances in Internet technologies have led to the popularity of technology‐based self‐
services, with the design of such services becoming increasingly important. Using …

Designing e‐government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan… - Journal of Operations …, 2012 - Wiley Online Library
Advances in Internet technologies have led to the popularity of technology‐based self‐
services, with the design of such services becoming increasingly important. Using …

Designing E-Government Services: Key Service Attributes and Citizens' Preference Structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations …, 2012 - papers.ssrn.com
Advances in Internet technologies have led to the popularity of technology-based self-
services, with the design of such services becoming increasingly important. Using …

Designing e‐government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations …, 2011 - cir.nii.ac.jp
抄録< jats: title> Abstract</jats: title>< jats: sec>< jats: label/>< jats: p> Advances in Internet
technologies have led to the popularity of technology‐based self‐services, with the design of …

Designing e-government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations …, 2012 - repository.ust.hk
Advances in Internet technologies have led to the popularity of technology-based self-
services, with the design of such services becoming increasingly important. Using …
[PDF] researchgate.net

[PDF][PDF] Designing e-government services: Key service attributes and citizens' preference structures

V Venkatesh, FKY Chan, JYL Thong - Journal of Operations …, 2012 - researchgate.net
abstract Advances in Internet technologies have led to the popularity of technology-based
self-services, with the design of such services becoming increasingly important. Using …