Robots at work: People prefer—and forgive—service robots with perceived feelings.
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at work: People prefer-and forgive-service robots with perceived feelings.
KC Yam, YE Bigman, PM Tang, R Ilies… - The Journal of …, 2020 - europepmc.org
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at work: People prefer—and forgive—service robots with perceived feelings.
KC Yam, YE Bigman, PM Tang, R Ilies… - Journal of Applied …, 2021 - psycnet.apa.org
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at Work: People Prefer—and Forgive—Service Robots With Perceived Feelings
KC Yam, YE Bigman, PM Tang, R Ilies, D De Cremer… - 2020 - search.proquest.com
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at work: People prefer—and forgive—service robots with perceived feelings.
KC Yam, YE Bigman, PM Tang… - Journal of Applied …, 2021 - search.pdh.ebscohost.com
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at work: people prefer-and forgive-service robots with perceived feelings
KC Yam, YE Bigman, PM Tang, R Ilies… - JOURNAL OF …, 2021 - iris.unibocconi.it
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …
Robots at work: People prefer-and forgive-service robots with perceived feelings
KC Yam, YE Bigman, PM Tang… - The Journal of …, 2021 - pubmed.ncbi.nlm.nih.gov
Organizations are increasingly relying on service robots to improve efficiency, but these
robots often make mistakes, which can aggravate customers and negatively affect …
robots often make mistakes, which can aggravate customers and negatively affect …