Artificial intelligence for seamless experience across channels

NP Nguyen, E Mogaji - Artificial Intelligence in Customer Service: The …, 2023 - Springer
This chapter analyzes the use of AI for seamless experiences across channels.
Implementing seamless experiences across different channels is necessary, given the …

Artificial Intelligence for Seamless Experience Across Channels Nguyen Phong Nguyen and Emmanuel Mogaji

NP Nguyen, E Mogaji - … in Customer Service: The Next Frontier …, 2023 - books.google.com
The increased adoption of multi-channel retailing has emphasized the need for seamless
experiences across different channels (Batra, 2019). In this digital era, many business …

Artificial Intelligence for seamless experience across channels

P Nguyen, E Mogaji - 2023 - gala.gre.ac.uk
This chapter analyzes the use of AI for seamless experiences across channels.
Implementing seamless experiences across different channels is necessary, given the …

Artificial Intelligence for Seamless Experience Across Channels

NP Nguyen, E Mogaji - Artificial Intelligence in Customer Service - Springer
The increased adoption of multi-channel retailing has emphasized the need for seamless
experiences across different channels (Batra, 2019). In this digital era, many business …