Entrepreneurship and self-service technologies as a driver of customer loyalty to the retailer during the COVID-19 pandemic

FF Alves, CM Veloso… - EuroMed Journal of …, 2023 - emerald.com
Purpose This research aims (i) to assess the level of customer satisfaction and loyalty to self-
service technologies and Auchan Retail Portugal,(ii) to identify the determinants of customer …
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Entrepreneurship and Self-service Technologies as a Driver of Customer Loyalty to the Retailer during the COVID-19 Pandemic

F Alves, C Veloso, E Félix, B Sousa, M Valeri - 2023 - dspace.uevora.pt
Purpose–This research aims (i) to assess the level of customer satisfaction and loyalty to self-
service technologies and Auchan Retail Portugal,(ii) to identify the determinants of customer …

Entrepreneurship and self-service technologies as a driver of customer loyalty to the retailer during the COVID-19 pandemic

FF Alves, CM Veloso, EGS Félix, BB Sousa… - EuroMed Journal of …, 2023 - emerald.com
Purpose This research aims (i) to assess the level of customer satisfaction and loyalty to self-
service technologies and Auchan Retail Portugal,(ii) to identify the determinants of customer …