Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence

TM Nguyen, A Malik - International Marketing Review, 2022 - emerald.com
Purpose A growing number of international travellers have influenced how hotels manage
their customer satisfaction reviews and ratings. This study examines the influence of …
被引用次数：77 相关文章

[引用][C] Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence

TM Nguyen, A Malik - International Marketing Review, 2021 - espace.library.uq.edu.au
Purpose A growing number of international travellers have influenced how hotels manage
their customer satisfaction reviews and ratings. This study examines the influence of …

Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence

TM Nguyen, A Malik - International Marketing Review, 2022 - ingentaconnect.com
PurposeA growing number of international travellers have influenced how hotels manage
their customer satisfaction reviews and ratings. This study examines the influence of …

Impact of knowledge sharing on employees' service quality: the moderating role of artificial intelligence

TM Nguyen, A Malik - International Marketing Review, 2022 - pure.qub.ac.uk
Purpose: A growing number of international travellers have influenced how hotels manage
their customer satisfaction reviews and ratings. This study examines the influence of …