Evaluation of healthcare service quality via Servqual scale: An application on a hospital

M Pekkaya, Ö Pulat İmamoğlu… - International Journal of …, 2019 - Taylor & Francis
Measuring and evaluating the satisfaction level of the individuals who benefit from
healthcare services is very important and may assist improving healthcare service quality …
被引用次数：176 相关文章

Evaluation of healthcare service quality via Servqual scale: An application on a hospital

M Pekkaya, ÖP İmamoğlu, H Koca - International Journal of …, 2017 - Taylor & Francis
Measuring and evaluating the satisfaction level of the individuals who benefit from
healthcare services is very important and may assist improving healthcare service quality …

Evaluation of healthcare service quality via Servqual scale: An application on a hospital

M Pekkaya, P İmamoğlu, H Koca - acikarsiv.beun.edu.tr
Measuring and evaluating the satisfaction level of the individuals who benefit from
healthcare services is very important and may assist improving healthcare service quality …