The investigation of online customer complaints in the banking sector by text mining

GY ERDURAN, F LORCU - Business & Management Studies: An …, 2020 - bmij.org
Özet Bu çalışmanın amacı, müşterilerinin kendi isteğiyle ve ücretsiz olarak sunduğu müşteri
şikayetlerinden işletmelere fayda sağlayacak yeni kazanımlar elde etmektir. Bu amaca …
被引用次数：11 相关文章

THE INVESTIGATION OF ONLINE CUSTOMER COMPLAINTS IN THE BANKING SECTOR BY TEXT MINING

GY ERDURAN, F LORCU - Business & Management Studies …, 2020 - search.proquest.com
Bu çalışmanın amacı, müşterilerinin kendi isteğiyle ve ücretsiz olarak sunduğu müşteri
şikayetlerinden işletmelere fayda sağlayacak yeni kazanımlar elde etmektir. Bu amaca …
[PDF] researchgate.net

[PDF][PDF] The Investigation of Online Customer Complaints in the Banking Sector by Text Mining

G Yıldız Erduran, F Lorcu - 2020 - researchgate.net
In today's world where communication has evolved into social media, where commerce has
evolved into e-commerce and finance has evolved into cryptocurrencies, together with the …
[PDF] archive.org

[PDF][PDF] The Investigation of Online Customer Complaints in the Banking Sector by Text Mining

G Yıldız Erduran, F Lorcu - 2020 - scholar.archive.org
In today's world where communication has evolved into social media, where commerce has
evolved into e-commerce and finance has evolved into cryptocurrencies, together with the …