[PDF][PDF] Impact of service quality dimensions on hospital image: The mediating role of patient satisfactions
This study investigates the impact of service quality dimensions ie health, administrative and
hotel on the hospital image. Furthermore, it identifies patient satisfaction as a mediator on …
hotel on the hospital image. Furthermore, it identifies patient satisfaction as a mediator on …
Impact of service quality dimensions on hospital image: The mediating role of patient satisfactions
O Durrah, K Allil, A Kahwaji - … Journal of Applied …, 2015 - researchprofiles.herts.ac.uk
This study investigates the impact of service quality dimensions ie health, administrative and
hotel on the hospital image. Furthermore, it identifies patient satisfaction as a mediator on …
hotel on the hospital image. Furthermore, it identifies patient satisfaction as a mediator on …