Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems

EH Manser Payne, AJ Dahl, J Peltier - Journal of Research in …, 2021 - emerald.com
Purpose Innovative firms have rapidly developed artificial intelligence (AI) capabilities into
their service ecosystems, essentially changing perceptions of what is service quality and …

Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems

EH Manser Payne, AJ Dahl… - Journal of Research in …, 2021 - ingentaconnect.com
Purpose Innovative firms have rapidly developed artificial intelligence (AI) capabilities into
their service ecosystems, essentially changing perceptions of what is service quality and …

[PDF][PDF] Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems

EHM Payne, AJ Dahl, J Peltier - researchgate.net
Purpose–Innovative firms have rapidly developed artificial intelligence (AI) capabilities into
their service ecosystems, essentially changing perceptions of what is service quality and …