Analisis Integrasi Konsep Servqual Dan Quality Funtion Deployment (QFD) Dalam Rangka Meningkatkan Ekspektasi Konsumen Dan Kualitas Layanan Jasa …

D Sari, RR Manullang - Jurnal Progresif Manajemen Bisnis, 2019 - e-jurnal.stie-ibek.ac.id
Service quality provided by the company will determine the level of consumer satisfaction
and affect the consumer loyalty to the company. PT GANESHA JAYA MANDIRI as one of …

ANALISIS INTEGRASI KONSEP SERVQUAL DAN QUALITY FUNTION DEPLOYMENT (QFD) DALAM RANGKA MENINGKATKAN EKSPEKTASI KONSUMEN DAN …

D Sari, RR Manullang - … PROGRESIF MANAJEMEN BISNIS, 2019 - e-jurnal.stie-ibek.ac.id
Service quality provided by the company will determine the level of consumer satisfaction
and affect the consumer loyalty to the company. PT GANESHA JAYA MANDIRI as one of …