Status demotion in hierarchical loyalty programs: effects of payment source

A Stein, FK Rabbanee - The Service Industries Journal, 2016 - Taylor & Francis
Hierarchical loyalty programs are being operated currently by many firms to improve
customer relationships. While past work has demonstrated the negative effects of status …

Status demotion in hierarchical loyalty programs: effects of payment source

B Ramaseshan, A Stein… - The Service Industries …, 2016 - ingentaconnect.com
Hierarchical loyalty programs are being operated currently by many firms to improve
customer relationships. While past work has demonstrated the negative effects of status …

Status demotion in hierarchical loyalty programs: effects of payment source

B Ramaseshan, A Stein… - The Service Industries …, 2016 - econpapers.repec.org
Hierarchical loyalty programs are being operated currently by many firms to improve
customer relationships. While past work has demonstrated the negative effects of status …

Status demotion in hierarchical loyalty programs: effects of payment source

B Ramaseshan, A Stein… - The Service Industries …, 2016 - ideas.repec.org
Hierarchical loyalty programs are being operated currently by many firms to improve
customer relationships. While past work has demonstrated the negative effects of status …

Status Demotion in Hierarchical Loyalty Programs: Effects of Payment Source

B Ramaseshan, A Stein… - The Service Industries …, 2016 - espace.curtin.edu.au
Hierarchical loyalty programs are being operated currently by many firms to improve
customer relationships. While past work has demonstrated the negative effects of status …