Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Härtel, H Gough, GF Härtel - Asia Pacific Journal of …, 2008 - journals.sagepub.com
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …
被引用次数：104 相关文章

Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Härtel, H Gough, GF Härtel - Asia Pacific Journal of Human …, 2008 - elibrary.ru
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …
[PDF] academia.edu

[PDF][PDF] Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Härtel, H Gough, GF Härtel - Asia Pacific Journal of Human …, 2008 - academia.edu
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …

Work‐group emotional climate, emotion management skills, and service attitudes and performance

CEJ Härtel, H Gough, GF Härtel - Asia Pacific Journal of …, 2008 - Wiley Online Library
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …

[引用][C] Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Hartel, H Gough, GF Hartel - Asia Pacific Journal of …, 2008 - research.monash.edu
Work-group emotional climate, emotion management skills, and service attitudes and
performance — Monash University Skip to main navigation Skip to search Skip to main content …

[引用][C] Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Hartel, H Gough, GF Hartel - Asia Pacific Journal of …, 2008 - espace.library.uq.edu.au
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …
[PDF] academia.edu

[PDF][PDF] Work-group emotional climate, emotion management skills, and service attitudes and performance

CEJ Härtel, H Gough, GF Härtel - Asia Pacific Journal of Human …, 2008 - academia.edu
At the same time that the emotional demands of service work are receiving increasing
attention in the literature, academic and popular authors are proposing that person …