Enhancing emotional performance and customer service through human resources practices: A systems perspective

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - Elsevier
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …

Enhancing emotional performance and customer service through human resources practices: A systems perspective.

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - psycnet.apa.org
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …

Enhancing emotional performance and customer service through human resources practices: A systems perspective

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - dare.uva.nl
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …

Enhancing emotional performance and customer service through human resources practices: A systems perspective

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - infona.pl
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …

Enhancing emotional performance and customer service through human resources practices: A systems perspective

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - Elsevier
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …

[PDF][PDF] Enhancing emotional performance and customer service through human resources practices: A systems perspective☆

AS Gabriel, A Cheshin, CM Moran, GA van Kleef - 2015 - fardapaper.ir
Available online xxxx Although many scholars and practitioners articulate the importance of
managing employee emotions in service-based organizations, research related to the …

Enhancing emotional performance and customer service through human resources practices: A systems perspective

AS Gabriel, A Cheshin, CM Moran… - Human Resource …, 2016 - dare.uva.nl
Although many scholars and practitioners articulate the importance of managing employee
emotions in service-based organizations, research related to the intricacies surrounding …