Service robots rising: How humanoid robots influence service experiences and elicit compensatory consumer responses

M Mende, ML Scott, J Van Doorn… - Journal of …, 2019 - journals.sagepub.com
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Service Robots Rising

M Mende, ML Scott, J van Doorn, D Grewal… - Journal of Marketing …, 2019 - JSTOR
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

M Mende, ML Scott, J van Doorn, D Grewal… - Journal of Marketing …, 2019 - research.rug.nl
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Service robots rising: How humanoid robots influence service experiences and elicit compensatory consumer responses.

M Mende, ML Scott, J van Doorn… - Journal of Marketing …, 2019 - psycnet.apa.org
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

M Mende, ML Scott, J van Doorn, D Grewal… - Journal of Marketing …, 2019 - cir.nii.ac.jp
抄録< jats: p> Interactions between consumers and humanoid service robots (HSRs; ie,
robots with a human-like morphology such as a face, arms, and legs) will soon be part of …

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses.

M Mende, ML Scott, J van Doorn… - Journal of …, 2019 - search.ebscohost.com
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …