Efficient and effective response to the requirements of customers is a major performance
indicator. Failure to satisfy customer requirements implies operational weaknesses in a …

摘要(中) 有效且快速地反應顧客需求是企業績效的主要指標. 無法滿足顧客之需求隱含企業可能
的作業缺失, 這些缺失將損害顧客權益和企業信譽. 工具機產業中處理顧客需求之方式多使用 …

Efficient and effective response to the requirements of customers is a major performance
indicator. Failure to satisfy customer requirements implies operational weaknesses in a …

因應寬頻網路時代來臨與世界化趨勢, 開放固網業務已成為我國電信自由化之重點項目,
而客服中心扮演的角色即是公司與客戶之間的橋樑, 除了一般性的提供客戶基本的服務外更有 …

Efficient and effective response to the requirements of customers is a major performance
indicator. Failure to satisfy customer requirements implies operational weaknesses in a …

Rrecently, companies have made great efforts to satisfy various needs and heightened
expectations of customers, and the importance of customer center as customer contact …

With the development of the wireless network, from 4G network to 5G network, people's
communication quality has improved significantly and the processing requirements of …

To improve the knowledge service ability of customer service center in enterprises and
realize the customer-oriented service model, construction of knowledge push system in …