摘要很少有研究人员研究过应该如何形成服务组织最受欢迎的道德领导力，
本文解决了学术文献中的这一知识空白。 其研究目标有三个：（ i） 首先， 识别并提取过去五年 …

This article provides a general framework for ethics in service industries. The argument is
that the four ethical principles of autonomy, dignity, integrity and vulnerability can have …

This study aims at examining the impact of ethical leadership activities on service sabotage,
and the mediating role of service climate and corporate ethical values (CEV) on this impact …

Purpose This paper seeks to deepen and improve our understanding of business ethics in
services by developing a typology that reconciles and integrates disparate and often …

Purpose Ethical decisions determine which individuals and/or groups benefit, and which
suffer. Such decisions by executives impact front-line providers directly and customers …

Ethics concern an individual's moral judgments about right and wrong. The decision to
behave ethically is a moral one; employees must decide what they think is the right course of …

Introduction Enhancing frontline professional service employees' ethics has been an
increasingly important issue for organizations in sustaining their reputation and long-term …

This paper reports a study of the key success factors of what have been recognized as
successful service enterprises in China, each considered representative of its respective …

Based on the findings of ethical research paradigms, this study aims to explore ethical
issues pertaining to service offerings and verify the effects that individual and organizational …

This paper summarizes the results of an analysis of empirical data on ethical attitudes of
professionals and managers in relation to organizational core values in the Information …