建设银行金昌分行客户关系管理策略优化研究

白京厚 - 2020 - ir.lzu.edu.cn
… by the development and application of financial (Fintech) the … customer relationship
management (CRM) as a case, according to the theory of relationship marketing, customer value

Reuse intention of augmented reality apps: recreational consciousness as moderator: 增强现实应用的再使用意图: 娱乐意识(Recreational Consciousness) 作为调节 …

B Foroughi, H Hongsachart, S Asadi… - The Service …, 2024 - Taylor & Francis
… In summary, our findings underscore the importance of a holistic approach in designing
and developing AR apps, one that prioritizes enhanced user interaction, vivid and realistic …

[PDF][PDF] 一种基于CRM 模型的SaaS 解决方案①

林臻, 干红华, 陈德人 - 计算机系统应用, 2009 - csa.org.cn
… the most effective web application mode of operation. From another perspective, the SaaS
corporations … to achieve greater efficiencies and effectiveness in delivering customer value [6]. …

Customer engagement and purchase intention in live-streaming digital marketing platforms: 实时流媒体数字营销平台中的客户参与和购买意向

P Clement Addo, J Fang, AO Asare… - The Service Industries …, 2021 - Taylor & Francis
… The Taobao and JD live-streaming digital marketing are currently running only as a mobile
application and have two basic front-end interfaces. The customer interactive interface (CII) …

兰州银行客户分层管理策略研究

潘东霞 - 2018 - ir.lzu.edu.cn
… , maximizing customer value and achieving a win-win situation for both banks and customers.…
tiered management strategies has strong practical significance and application value. This …

[HTML][HTML] 热烈祝贺赵亚萍女士成为联合国中国大学荣誉博士!

Y Zhao - usaurriig.com
… and application of TikTok and other short video APPs have … necessary to stand in the
perspective of consumers, and dig … to consumer needs, build mutual trust of consumer value, pay

Determinants and consequences of trust in AI-based customer service chatbots: 基于人工智能的客户服务聊天机器人信任的决定因素和后果

AV Prakash, A Joshi, S Nim, S Das - The Service Industries Journal, 2023 - Taylor & Francis
… One of the key application areas of the same encompasses ‘chatbots’, also known as … a
quantitative approach, based on a structured questionnaire to collect data from users of customer

基于ISM-MICMAC 模型的移动政务APP 用户满意度影响机制研究

陈婷, 朱永迪, 段尧清 - 图书情报知识, 2023 - dik.whu.edu.cn
… [Design/Methodology] From the perspective of perceived value, the method of … Value]
This paper reveals the influencing mechanism of user satisfaction for mobile government APPs

中信银行基于电话营销方式的信用卡客户满意度研究

张康 - 2019 - ir.lzu.edu.cn
… for CITIC Bank Credit Card Center, and proposes customers. Satisfaction improvement
strategy, which has certain guiding significance and practical application value for the further …

新一代知识问答平台中提问者付费意愿的影响因素探究*

赵宇翔, 刘周颖, 宋士杰 - 数据分析与知识发现, 2018 - manu44.magtech.com.cn
… [Objective] This paper explores the influencing factors of the askers’ intention to pay, …
pay based on the theory of social exchange and social capital. [Results] The perceived value