A multifaceted tool for a complex phenomenon: Coding web-based interactivity as technologies for interaction evolve

SJ McMillan, MG Hoy, J Kim… - Journal of Computer …, 2008 - academic.oup.com
SJ McMillan, MG Hoy, J Kim, C McMahan
Journal of Computer-Mediated Communication, 2008academic.oup.com
Abstract Analysis of interactivity in Web sites is an important extension of a long tradition of
analyzing content of media messages. But both interactivity and online analysis of content
and features offer unique challenges to researchers. This study develops and tests a tool for
measuring interactivity in the context of health-related Web sites. The tool was flexible
enough to distinguish among multiple types of interactivity and powerful enough to show
differences in interactivity based on domain type. Thus, it should have a relatively long life as …
Abstract
Analysis of interactivity in Web sites is an important extension of a long tradition of analyzing content of media messages. But both interactivity and online analysis of content and features offer unique challenges to researchers. This study develops and tests a tool for measuring interactivity in the context of health-related Web sites. The tool was flexible enough to distinguish among multiple types of interactivity and powerful enough to show differences in interactivity based on domain type. Thus, it should have a relatively long life as a multifaceted tool for the tough job of measuring interactivity online.
Oxford University Press
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