An interdisciplinary view on humane interfaces for digital shadows in the internet of production

S Pütz, R Baier, P Brauner, F Brillowski… - … on Human System …, 2022 - ieeexplore.ieee.org
S Pütz, R Baier, P Brauner, F Brillowski, H Dammers, L Liehner, A Mertens, N Rodemann…
2022 15th International Conference on Human System Interaction (HSI), 2022ieeexplore.ieee.org
Digital shadows play a central role for the next generation industrial internet, also known as
Internet of Production (IoP). However, prior research has not considered systematically how
human actors interact with digital shadows, shaping their potential for success. To address
this research gap, we assembled an interdisciplinary team of authors from diverse areas of
human-centered research to propose and discuss design and research recommendations
for the implementation of industrial user interfaces for digital shadows, as they are currently …
Digital shadows play a central role for the next generation industrial internet, also known as Internet of Production (IoP). However, prior research has not considered systematically how human actors interact with digital shadows, shaping their potential for success. To address this research gap, we assembled an interdisciplinary team of authors from diverse areas of human-centered research to propose and discuss design and research recommendations for the implementation of industrial user interfaces for digital shadows, as they are currently conceptualized for the IoP. Based on the four use cases of decision support systems, knowledge sharing in global production networks, human-robot collaboration, and monitoring employee workload, we derive recommendations for interface design and enhancing workers’ capabilities. This analysis is extended by introducing requirements from the higher-level perspectives of governance and organization.
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